Details: Medicare Enrollment Customer Service Specialist Are you interested in responding to questions and resolving issues? Would you enjoy providing guidance to internal and external customers? As a Medicare Enrollment Customer Service Specialist you will review and process members’ applications, respond to inquiries, and resolve enrollment discrepancies. You will utilize research, problem solving, and analytical skills to ensure the accuracy of Medicare applications. Job Responsibilities Resolve issues, inquiries, and concerns from members. Make outbound calls to members to complete the application process. Use attention to detail to ensure accuracy. Meet clearly stated expectations and take responsibility for achieving results. Give excellent customer service and attention to members.
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