Associate Director of Admissions / Enrollment Manager

Details: Have you ever heard the saying, “A company is only as good as the people it keeps?"At Northcentral University, we strongly believe that our University is only as good as our team of staff, faculty and students around the world united by a commitment to excellence, innovation, diversity and accountability. We celebrate personal and professional growth and desire to see our team members fully realize and reach their potential. When you join the Northcentral team, you will enjoy a challenging, but positive and fun work environment that promotes productivity, achievement and fulfillment. If you are passionate about making a difference and are ready to be challenged and inspired in your daily work as part of a growing, success-oriented company, then we want to hear from you! Northcentral University (NCU) is currently seeking a dynamic individual with superb motivational and interpersonal skills and a positive attitude to join our management team as an Associate Director of Admissions. POSITION OVERVIEW:The Associate Director of Admissions (ADOA) is responsible for supporting the Director of Admissions with the daily operations of the University’s Admissions Department.  The ADOA directly leads a team of Enrollment Advisors and other supporting team members to help prospective students enroll at Northcentral University. ESSENTIAL DUTIES AND RESPONSIBILITIES:•Directs the daily operations of an Admissions team.•Provides coaching on live and recorded calls.•Develops and conducts training programs to improve Enrollment Advisors’ skills•Serves as a mentor and guide to each of his or her team members•Develops and implements short- and long-term strategies to meet company goals•Provides leadership to the process of effectively working and managing lead and applicant flow•Prepares and maintains reports and statistics•Ensures Enrollment Advisors follow up via telephone or email with assigned leads.•Ensures Enrollment Advisors are documenting communications within NCU’s system•Tracks and monitors schedules and attendance•Administers payroll and timecard reporting for team members•Ensures Enrollment Advisors are consistently on task•Oversees the entire Admissions and Enrollment floor in the absence of the Director of Admissions•Attends Enrollment Leadership Team meetings•Upholds the University standard of conduct and all other policies and procedures•Identifies opportunities and recommends changes to improve the University•Participates in training and continuous education to improve skill set  KNOWLEDGE, SKILLS AND ABILITIES NEEDED:•Strong proficiency in the use of computers and internet and knowledge of Microsoft Office products•Knowledge of academic and business workings of a higher education institution•Knowledge of financial aid processes•Knowledge of leadership principles and practices•Skill in verbal and written communication•Ability to problem-solve•Ability to understand and interpret the needs of prospective students•Ability to compute and comprehend rates, ratios and percentages•Ability to effectively present information and respond to questions from prospective students, University associates, licensing and accrediting agencies and the general public•Ability to collaborate effectively with others•Ability to build and motivate a team  EDUCATION AND EXPERIENCE NEEDED:•Bachelor’s degree required•Three (3) plus years of management experience required•Admissions or enrollment experience required•Enrollment leadership experience preferred•Demonstrated ability with enrollment information systems and web-based recruitment•Strong analytical and critical thinking skills•Excellent customer service and communication skills•All skills, abilities and education will be considered for minimum qualifications WHAT DO WE OFFER?In addition to excellent earning potential and a comprehensive benefits package—including medical, dental, vision, 4101K, paid holidays and PTO—Northcentral University supports the professional growth of its team members through education benefits, growth opportunities and room for advancement.Are you ready to take advantage of this exciting opportunity to join a growing team of passionate individuals who work together to change lives through higher education?     Apply today!

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