HR Operations Service Center Representative

Details: At Panda, we all share a common mission: “Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives.” We invest in our people because great people run great operations that will exceed our guests’ expectations. Talk to any of our associates and you will experience a culture dedicated to its mission and our five fundamental values - Proactive, Respect/Win-Win, Growth, Great Operations, and Giving.Panda Restaurant Group includes the original Panda Inn fine dining restaurants, Panda Express, our Gourmet Chinese food concept served in a fast casual environment, and Hibachi San, our Japanese grill concept. The family owned and operated company is still run by founders Andrew and Peggy Cherng. Annual sales in 2010 were in excess of $1.4 billion. Panda Express added 76 new locations in 2010 and have added more than 600 locations in the last five years throughout the United States. In 2011, Panda will be operating well over 1,400 restaurants.Panda offers competitive benefits and rewarding opportunities, from entry-level positions to management. We have restaurant positions available nationwide and support center positions in Rosemead, CA. Come join the nation's largest and fastest growing Asian restaurant company. Representatives deliver high quality customer service, providing first line contact for associates seeking help with HR processes and transactions. Service Center Representatives also provide support and resolution of problems originating from associate dependents, potential new hires, internal/external vendors and associates. The work includes problem identification, accurate documentation, communication, research, escalation or resolution, and tracking. Responsible for daily processing of merit increases, applicant & Manager in Training paperwork, terminations, vacation request and other HRIS activities. Responsibilities:- Verify, process and input transactions dealing with confidential associate information.    - Effectively respond to routine and semi-routine inquiries from associates, managers and vendors regarding various HR services including benefits questions and open enrollment. - Maintain proactive contact with customers to ensure awareness of status until resolution. - Demonstrate strong ability to effectively partner with other HR teams and operations. - Completes routine and semi-routine transactional HR work including scanning documents, sorting mail, employment verifications. Requirements:- Bachelor's degree or combination of equivalent work experience and education considered. - Minimum 1-2 years experience working in customer service, additional consideration given to professional shared service center experience.- Demonstrated aptitude in problem analysis and in handling confidential information.- Experience providing positive customer service with effective oral and written communication skills; including but not limited to strong interpersonal skills with the ability to handle multiple tasks simultaneously and having a keen ability to make quick and accurate decisions.

View the original article here

senior project manager, Human Resources Operations

Details: Job Summary and MissionThis job contributes to Starbucks success by managing the development and implementation of a portfolio of large or highly complex, global human resource (HR) projects, applying HR functional expertise and utilizing Lean and project management industry standards and best practices . As an HR leader, models and acts in accordance with Starbucks guiding principles.Summary of Key ResponsibilitiesResponsibilities and essential job functions include but are not limited to the following:Consults or leads large human resource business process and HRIS projects to achieve business goals or objectives;  ensures high client satisfaction in compliance with established company standards, practices and policies.Assembles and leads multiple interdepartmental and cross functional project teams. Determines project governance, decision making structure, training, change management and communication plans. Mentors and coaches team members; influences and leads their direction and results.Drives the creation and manages comprehensive project plans, detailing project schedule, resource and time estimates, quality requirements and success and quality metrics. Ensures completion of all steps required to obtain project funding and resource acquisition approval.Assesses project health and directs any necessary corrective measures. Applies standard processes for risk and issue management, ensuring critical risks and issues are proactively mitigated.Works directly with client base to understand HR processes and strategies and when to leverage technology and scope work in order to achieve desired business results.Influences operational and executive leadership to create and maintain alignment around the project business objectives, measurable benefits, success criteria, scope and constraints impacting project delivery. Leads discussions and negotiates across multiple functions to resolve project conflicts and competing priorities.Requires minimal direction in handling challenging or complex situations.

View the original article here

Operations Manager

Details: THE POSITION: OPERATIONS MANAGERThe Operations Manager is the representative of the owners to the on-site apartment staff, the third party management companies, attorneys, bookkeepers, accountants, and design professionals as well as local government. In addition the Operations Manager will conduct research on market conditions, review apartment operations, and oversee the offices of the owners. THE RESPONSIBILITIES: •Conduct meetings with third party management and their on-site staff•Update information on market comps •Coordinate solutions to legal issues with the assistance of outside counsel and third party management •Maintain inventory of office supplies and materials•Review and update policies and procedures •Solicit and coordinate contracting of vendors•Insure the highest standards of customer service is maintained

View the original article here

Director of Pension Operations

Details: Director of Pension OperationsZenith American Solutions provides 120 years of collective experience to nearly two million plan participants. Our combined focus is providing the technologies, services, systems and support methodology to employee benefit plans so they get the solutions they need for increasingly complex regulatory changes and cost effective solutions. Zenith American is the largest independent Third Party Administrator in the United States and currently operates over 40 offices nationwide. Zenith American is seeking a Director of Pension Operations for their Mokena, IL office Zenith American Solutions is currently hiringa Director of Pension OperationsApply Now!This is a rare opportunity for a Director of Pension Operations for a major national pension fund. The position is located in our Chicago (Mokena) office.Responsibilities include: Overseeing all aspects of a 40+ person pension operations department including quality and quantity of work produced Assessing and developing staff, developing, implementing and monitoring internal systems, policies and procedures to assure operations are in compliance with client needs, new developments, regulations and reporting requirements Interfacing directly with client and fund professionals on pension related issues and changes in benefit plans Maintaining communications and effective working relationships with client and fund professionals. Assessing, developing and managing departmental budget

View the original article here

Director of Pension Operations

Details: Director of Pension OperationsZenith American Solutions provides 120 years of collective experience to nearly two million plan participants. Our combined focus is providing the technologies, services, systems and support methodology to employee benefit plans so they get the solutions they need for increasingly complex regulatory changes and cost effective solutions. Zenith American is the largest independent Third Party Administrator in the United States and currently operates over 40 offices nationwide. Zenith American is seeking a Director of Pension Operations for their Mokena, IL office Zenith American Solutions is currently hiringa Director of Pension OperationsApply Now!This is a rare opportunity for a Director of Pension Operations for a major national pension fund. The position is located in our Chicago (Mokena) office.Responsibilities include: Overseeing all aspects of a 40+ person pension operations department including quality and quantity of work produced Assessing and developing staff, developing, implementing and monitoring internal systems, policies and procedures to assure operations are in compliance with client needs, new developments, regulations and reporting requirements Interfacing directly with client and fund professionals on pension related issues and changes in benefit plans Maintaining communications and effective working relationships with client and fund professionals. Assessing, developing and managing departmental budget

View the original article here

Director of Pension Operations

Details: Director of Pension OperationsZenith American Solutions provides 120 years of collective experience to nearly two million plan participants. Our combined focus is providing the technologies, services, systems and support methodology to employee benefit plans so they get the solutions they need for increasingly complex regulatory changes and cost effective solutions. Zenith American is the largest independent Third Party Administrator in the United States and currently operates over 40 offices nationwide. Zenith American is seeking a Director of Pension Operations for their Mokena, IL office Zenith American Solutions is currently hiringa Director of Pension OperationsApply Now!This is a rare opportunity for a Director of Pension Operations for a major national pension fund. The position is located in our Chicago (Mokena) office.Responsibilities include: Overseeing all aspects of a 40+ person pension operations department including quality and quantity of work produced Assessing and developing staff, developing, implementing and monitoring internal systems, policies and procedures to assure operations are in compliance with client needs, new developments, regulations and reporting requirements Interfacing directly with client and fund professionals on pension related issues and changes in benefit plans Maintaining communications and effective working relationships with client and fund professionals. Assessing, developing and managing departmental budget

View the original article here

Director of Pension Operations

Details: Director of Pension OperationsZenith American Solutions provides 120 years of collective experience to nearly two million plan participants. Our combined focus is providing the technologies, services, systems and support methodology to employee benefit plans so they get the solutions they need for increasingly complex regulatory changes and cost effective solutions. Zenith American is the largest independent Third Party Administrator in the United States and currently operates over 40 offices nationwide. Zenith American is seeking a Director of Pension Operations for their Mokena, IL office Zenith American Solutions is currently hiringa Director of Pension OperationsApply Now!This is a rare opportunity for a Director of Pension Operations for a major national pension fund. The position is located in our Chicago (Mokena) office.Responsibilities include: Overseeing all aspects of a 40+ person pension operations department including quality and quantity of work produced Assessing and developing staff, developing, implementing and monitoring internal systems, policies and procedures to assure operations are in compliance with client needs, new developments, regulations and reporting requirements Interfacing directly with client and fund professionals on pension related issues and changes in benefit plans Maintaining communications and effective working relationships with client and fund professionals. Assessing, developing and managing departmental budget

View the original article here